Senior Executive - Accounts Payable (Bonded Warehouse)

Department: Security / Compliance / Operations

Reporting To: Security Manager / Compliance Manager / Operations Head

Job Purpose

The Surveillance Executive is responsible for continuous monitoring, protection, and control of customs-bonded cargo, containers, and premises within the CFS/ICD. The role ensures strict compliance with the Customs Act, CBIC security guidelines, AEO standards, ISPS Code, and applicable SEZ/FTWZ norms, while preventing pilferage, tampering, and unauthorized access. The position also supports customs inspections, audits, and investigations through accurate surveillance, reporting, and documentation.

Key Responsibilities

1. Surveillance & Monitoring (Customs-Bonded Operations)

• Monitor 24×7 CCTV surveillance of bonded warehouses, container yards, examination areas, and stuffing/de-stuffing zones.
• Ensure continuous surveillance of customs-controlled and restricted areas.
• Track movement of import, export, and bonded cargo to prevent unauthorized access or diversion.
• Observe container sealing and unsealing activities, customs examinations, and cargo handling operations.

2. Customs Compliance & Regulatory Support

• Ensure surveillance coverage complies with customs bonding license conditions and CBIC security requirements.
• Provide CCTV footage, surveillance logs, and reports for:
  • Customs inspections
  • Preventive checks
  • Audits and investigations
• Support compliance with AEO, ISO, ISPS Code, and internal Standard Operating Procedures (SOPs).

3. Gate Control & Movement Verification

• Monitor entry and exit of:
  • Containers
  • Trailers
  • Bonded cargo vehicles
  • Authorized personnel
• Verify gate movements against customs and operational documents, including:
  • Bill of Entry (BOE)
  • Shipping Bill
  • Bond registers
  • Gate passes and Equipment Interchange Receipts (EIRs)
• Identify and report discrepancies between physical movements and system records.

4. Incident Detection & Reporting

• Detect and immediately report incidents such as:
  • Pilferage or cargo tampering
  • Seal discrepancies
  • Unauthorized access to bonded areas
  • Safety and security breaches
• Prepare detailed, time-stamped incident reports supported with CCTV evidence for submission to customs authorities and management.

5. Surveillance System Management

• Ensure proper functioning and readiness of:
  • Fixed and PTZ CCTV cameras
  • DVR/NVR systems
  • Access control systems
• Promptly report system failures, blind spots, or downtime.
• Ensure CCTV footage retention in accordance with customs and legal requirements.

6. Documentation & Record Management

• Maintain accurate and up-to-date records, including:
  • Daily surveillance logs
  • Shift handover reports
  • Incident and exception registers
• Securely archive CCTV footage related to customs cases, audits, claims, or disputes.
• Ensure strict confidentiality and controlled access to surveillance data.

7. Coordination & Emergency Support

• Coordinate effectively with:
  • Customs officers and preventive staff
  • Security guards and supervisors
  • Operations, yard, and warehouse teams
• Provide surveillance and operational support during emergencies such as fire, theft, or customs alerts.

The position requires working in three rotational shifts:

• 7:00 AM – 3:00 PM
• 3:00 PM – 11:00 PM
• 11:00PM – 7:00AM